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Navigating Your Online FSA Account
Review the guide below to get the most from your online account.
Logging Into Your FSA Account
1.  To access your reimbursement account, go to sentinelgroup.com and select “I am an Individual.”  2.  From the login box dropdown menu, select “FSA, HSA, HRA, Commuter Accounts.” Enter your Username and Pa...
 Submitting an Online Claim
Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that ...
Adding Direct Deposit Information
Getting your funds via direct deposit is easy and a much faster way to receive your reimbursement.  1.   Once you are logged into your online account you will have a menu at the top of your account. Select Banking/Cards from the Accounts...
Accessing Your Account On Your Mobile Device
If you are enrolled in a reimbursement account with Sentinel you can download an app to manage your accounts. Using the app is fast, easy and secure! Search for "Sentinel (FSA, HRA, HSA)" and download the app from the iTunes App Store or G...
Adding a Dependent
Adding a dependent to your account will allow you to track claim expenses by each household member. You will need to add a dependent in order to submit claims for dependent care reimbursements. 1.   Once you are logged into your online accoun...
Online Claim Repayment
Repaying ineligible expenses through your online account is the quickest and easiest way to reimburse your plan account.  1.  Once you are logged into your online account you will see that you have a repayment pending in the Tasks secti...
Reviewing a Denied Claim
If a submitted claim is denied you will receive a notification of denial by email directing you to view the details in your online account .  1.  Once you are logged into your online account select Message Center from your Main Account p...
Uploading Claim Documentation
Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim. 1.  Once you are logged into your online account you will see that you have receipt(s) neede...
Update Your Personal Information - FSA/HRA
Updating your personal information can be done quickly through your online account. Log In Here . 1.   Once you are logged into your online account hover over the Accounts menu at the top of your page. Select Profile Summary from the the men...