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  1.  Registering as a New User

    If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. 1.  Go to sentinelgroup.com and select “I am an...
  2. Logging Into Your Retirement Account

    1.  Go to sentinelgroup.com and select “I am an Individual.” 2.  Once on the Individuals page, from the login box dropdown menu, select “Retirement Accounts" and enter your credentials. If you cannot recall yo...
  3. Forgot Your Login

    1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...
  4.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that ...
  5. When Can I Withdraw Money From My Plan?

    There are a few scenarios in which you can remove the funds from your employer sponsored retirement plan.  Separation from Service Distributions after the age of 59 1/2 Hardship Distributions Required Minimum Distribution Distribution Op...
  6.  Requesting a Distribution

    Review the guide below to learn how to request a distribution from your retirement account. After your distribution request has been submitted for approval, an authorized plan representative will review it. We will notify you by email once you...
  7. Logging Into Your FSA Account

    1.  To access your reimbursement account, go to sentinelgroup.com and select “I am an Individual.”  2.  From the login box dropdown menu, select “FSA, HSA, HRA, Commuter Accounts.” Enter your Username and Pa...
  8. Hardship Distributions

    Hardship withdrawals are optional distributions intended to be used only when there is an immediate and heavy financial need that cannot be satisfied by other means. Not all plans offer hardship withdrawals. You will need to check with your plan spo...
  9. Requesting Additional Benny Cards

    You can request additional by logging into your online account at sentinelgroup.com .  The card request options can be found under the Profile menu within your account.   Hover over the Accounts Menu and select Banking/Cards from the...
  10. Calculate Your Distribution Amount

    Use our distribution calculators to estimate your distribution prior to submitting your request.  How much will you receive?   When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click Here &...