Welcome to the Help Center

Submitting an Online Claim

Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. 

To ensure that your request for reimbursement is approved and paid timely be sure you have the following information available:

For LSA Claims:

  • Date service was rendered/item was purchased
  • Description of service or item
  • Name of provider of service/location of purchase
  • Total cost of item or service

View the guide below to learn more about submitting an online claim:

Please note: Claims are processed in the order they are received. Standard processing time is within 48-72hours.  Claim payments are issued on Friday in the week in which they are approved.