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Requesting Additional Benefits Cards

You can request additional cards by logging into your online account at sentinelgroup.com.  The card request options can be found under the Profile menu within your account.  

Hover over the Accounts Menu and select Banking/Cards from the profile menu.Lost Cards - If you have misplaced your cards or they have been stolen you will want to select the 'Report Lost/Stolen' option. This will close existing cards and reissue new cards.

 Additional cards - If you need additional sets of cards, select the 'order replacement' option. This will generate another set of cards to be issued (cards are issued in sets of 2). Additional cards will have the same number, expiration date and PIN as the existing cards on your account.

There is a $5 additional cards fee. This fee will be deducted from the available balance in your account. If there is no available balance in your plan, you will need to wait until there is an available balance to request new cards be issued.

Expiring Cards-  Your benefits card is good for 3 years. When your card is set to expire, a new card will be issued automatically. Your existing card will work through the end of the month in which it is set to expire, or until you activate your new cards.  

***You DO NOT need to order new cards if yours are expiring. As long as you are active in the plan, the card will renew automatically.




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Sentinel Benefits & Financial Group and eMoney Advisor, LLC, Broadridge Investor Communication Solutions, Inc., and Zywave, Inc. are separate, unaffiliated companies that are not responsible for each other's services and products.

Financial planning and investment advice are offered through Sentinel Pension Advisors, Inc., an SEC registered investment advisor. Insurance products offered through Sentinel Insurance Agency, Inc. Investment brokerage services offered through Sentinel Securities, Inc. Member FINRA & SIPC. Sentinel Benefits & Financial Group is the brand name for the Sentinel family of companies which includes Sentinel Benefits Group, Inc., Sentinel Pension Advisors, Inc., Sentinel Insurance Agency, Inc., and Sentinel Securities, Inc.

Sentinel Benefits & Financial Group and its affiliates do not provide tax advice. All information has been obtained from sources believed to be reliable, but its accuracy is not guaranteed. The information provided is for educational and informational purposes only and is not intended, nor should it be interpreted, as an offer, solicitation, or recommendation to purchase or sell any security mentioned.