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Uploading Claim Documentation

Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim.

1.  Once you are logged into your online account you will see that you have receipt(s) needed in the Tasks section on your home page. Click on the link to view all of the claims for which you need to submit a receipt. 

2.  In the receipts page you will be able to view additional details about the claim by clicking the View Confirmation link. To upload requested documentation Click on the Upload Receipt(s) button 

3. Upload all supporting documentation and click Submit. *If you are unsure what additional information is required, please see article on required documentation Here.  

4. Notification that additional documentation was added will be sent to the claims department and your claim will be reviewed. You will receive an updated claim status and/or notification once the claim has been reviewed with additional documentation.

Please Note - If you are not able, or prefer not to upload your receipts online, you may print the confirmation page and send to Sentinel Benefits & Financial Group by Fax: 781-213-7301 Email: clientcare@sentinelgroup.com or Mail: 100 Quannapowitt Parkway Suite 300 Wakefield MA 01880