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Popular Articles

  1.  Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Enrolling Online (Plan Acces...
  2. Logging Into Your Retirement Account

    1.  Visit  sentinelgroup.com and select “I am an Individual.” 2.  Once on the Individuals page, from the login box dropdown menu, select “Retirement Accounts" and enter your credentials. If you cannot reca...
  3. Forgot Your Login

    1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...
  4.  Requesting a Distribution

    Review the guide below to learn how to request a distribution from your retirement account. This includes a cash distribution, a rollover to another plan or IRA, or a combination of the two. After your distribution request has been submitted f...
  5.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that ...
  6. When Can I Withdraw Money From My Plan?

    There are a few scenarios in which you can remove the funds from your employer sponsored retirement plan.  Separation from Service Distributions after the age of 59 1/2 Hardship Distributions Required Minimum Distribution Distribution O...
  7. Calculate Your Distribution Amount

    Use our distribution calculators to estimate your distribution prior to submitting your request.  How much will you receive?   When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click Here &...
  8. Logging Into Your FSA Account

    To access your reimbursement account: Visit sentinelgroup.com and select “ I am an Individual ”  From the login box dropdown menu, select “ FSA, HSA, HRA, Commuter Accounts ”  Enter your Username and Password....
  9. Rolling Money Into My Plan At Sentinel

    Consolidating your retirement accounts with Sentinel Benefits is as easy as 1, 2, 3. To consolidate your retirement assets into your Sentinel account, log into your online account to begin the process .  Step 1: Complete the online roll...
  10. Hardship Distributions

    What is a hardship withdrawal? Hardship withdrawals are optional distributions intended to be used only when there is an immediate and heavy financial need that cannot be satisfied by other means.  Not all plans offer hardship withdrawals. ...