Popular Articles

1. Reimbursement Account Statements

   Last Updated: 11/23/2021 in FSA/HRA/HSA Notifications & Statements
   When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once you are logged into your online account - select Message Center from your Main Accoun...

2. Status of Your Distribution Request

   Last Updated: 12/10/2021 in Retirement Accounts Distributions
   Once your distribution request is submitted, it will route through a few review and processing steps. For transparency, we provide line of sight into their activities for you, directly on the Dashboard page of your online account.  All distrib...

3.  Registering as a New User

   Last Updated: 01/25/2021 in Retirement Accounts Online Account Help
   What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Enrolling Online (Plan Acces...

4. Dependent Care FSA After Leaving an Employer

   Last Updated: 02/26/2018 in FSA/HRA/HSA Dependent Care FSA
   Your Dependent Care FSA is directly linked to your employment status. However, unlike the Medical FSA, Dependent Care expenses incurred after the date of separation are able to be reimbursed up to the the plan year end. You are able to submit q...

5. Forgot Your Login

   Last Updated: 03/25/2019 in Retirement Accounts Online Account Help
   1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...

6.  Requesting a Distribution

   Last Updated: 11/24/2021 in Retirement Accounts Distributions
   Requesting a distribution from your online account is done through your online account. Click HERE for the withdrawals page in your online account. You may also review the guide below to learn how to request a distribution from your retirement acc...

7. Uploading Claim Documentation

   Last Updated: 10/27/2021 in FSA/HRA/HSA Online Account Help
   Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim. 1.  Once you are logged into your online account you will see that you have receipt(s) neede...

8. Rolling Money Into My Plan At Sentinel

   Last Updated: 03/10/2022 in Retirement Accounts Contributions
   Consolidating your retirement accounts with Sentinel Benefits is as easy as 1, 2, 3. To consolidate your retirement assets into your Sentinel account, log into your online account to begin the process .  Step 1: Complete the online roll...

9. When Can I Withdraw Money From My Plan?

   Last Updated: 03/29/2022 in Retirement Accounts Distributions
   There are a few scenarios in which you can remove the funds from your employer sponsored retirement plan.  Separation from Service Distributions after the age of 59 1/2 Hardship Distributions Birth or Adoption Required Minimum Distributio...

10. Calculate Your Distribution Amount

    Last Updated: 09/25/2019 in Retirement Accounts Distributions
    Use our distribution calculators to estimate your distribution prior to submitting your request.  How much will you receive?   When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click Here &...

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