Welcome to the Help Center

Popular Articles

  1.  Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Enrolling Online (Plan Acces...
  2. Forgot Your Login

    1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...
  3.  Requesting a Distribution

    Requesting a distribution from your online account is done through your online account. Click HERE for the withdrawals page in your online account. You may also review the guide below to learn how to request a distribution from your retirement acc...
  4. Dependent Care FSA After Leaving an Employer

    Your Dependent Care FSA is directly linked to your employment status. However, unlike the Medical FSA, Dependent Care expenses incurred after the date of separation are able to be reimbursed up to the the plan year end. You are able to submit q...
  5. Navigating Your Online FSA Account

    Review the guide below to get the most from your online account.
  6. When Can I Withdraw Money From My Plan?

    There are a few scenarios in which you can remove the funds from your employer sponsored retirement plan.  Separation from Service Distributions after the age of 59 1/2 Hardship Distributions Required Minimum Distribution Distribution O...
  7. Rolling Money Into My Plan At Sentinel

    Consolidating your retirement accounts with Sentinel Benefits is as easy as 1, 2, 3. To consolidate your retirement assets into your Sentinel account, log into your online account to begin the process .  Step 1: Complete the online roll...
  8.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that ...
  9. Calculate Your Distribution Amount

    Use our distribution calculators to estimate your distribution prior to submitting your request.  How much will you receive?   When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click Here &...
  10. Requesting a Loan

    To request a loan from your retirement account with Sentinel Benefits & Financial Group, click  HERE  or follow these simple steps: 1.  To access your retirement account start at the Account Access page: Here I...