Welcome to the Help Center

Popular Articles

  1. Reimbursement Account Statements

    When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once you are logged into your online account - select Message Center from your Main Accoun...
  2. Status of Your Distribution Request

    Once your distribution request is submitted, it will route through a few review and processing steps. For transparency, we provide line of sight into their activities for you, directly on the Dashboard page of your online account.  All distrib...
  3. What Tax Form Will I Receive For My FSA?

    The funds in your Medical and Dependent Care FSA are deposited pre-tax and the amount is deducted from your Annual Gross Income. This will be represented on the W-2 you receive from your Employer for tax reporting. There are no additional tax forms...
  4.  Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Enrolling Online (Plan Acc...
  5. Forgot Your Login

    1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...
  6.  Requesting a Distribution

    Requesting a distribution from your online account is done through your online account. Click HERE for the withdrawals page in your online account. You may also review the guide below to learn how to request a distribution from your retirement acc...
  7.  Log In to your COBRA account

    To access your account online go to the Login menu and select COBRA & Direct Billing.  Enter Username and click Next. Enter password and click Sign In If you have not accessed your account online you will need to register&...
  8. Mobile App - FSA/HSA

    Manage your health benefits on-the-go: 1. Download our Sentinel (FSA, HSA, HRA) Mobile App from the  App Store  or  Google Play Scan here to access App Store:  2.   Log in using your existing user...
  9. Dependent Care FSA After Leaving an Employer

    Your Dependent Care FSA is directly linked to your employment status. However, unlike the Medical FSA, Dependent Care expenses incurred after the date of separation are able to be reimbursed up to the the plan year end. You are able to submit q...
  10. Rolling Money Into My Plan At Sentinel

    Consolidating your retirement accounts with Sentinel Benefits is as easy as 1, 2, 3. To consolidate your retirement assets into your Sentinel account, log into your online account to begin the process .  Step 1: Complete the online roll...