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Popular Articles

  1. Navigating Your Online FSA Account

    Review the guide below to get the most from your online account. For a quick highlight of commonly used features online click HERE . ...
  2.  Submitting an Online Claim

    Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal.  To ensure that ...
  3. Mobile App - FSA/HSA

    Manage your health benefits on-the-go: 1. Download our Sentinel (FSA, HSA, HRA) Mobile App from the  App Store  or  Google Play Scan here to access App Store:  2.   Log in using your existing user...
  4. Status of Your Distribution Request

    Once your distribution request is submitted, it will route through a few review and processing steps. For transparency, we provide line of sight into their activities for you, directly on the Dashboard page of your online account.  All distrib...
  5.  Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Enrolling Online (Plan Acces...
  6. What Tax Form Will I Receive For My FSA?

    The funds in your Medical and Dependent Care FSA are deposited pre-tax and the amount is deducted from your Annual Gross Income. This will be represented on the W-2 you receive from your Employer for tax reporting. There are no additional tax forms...
  7. Reimbursement Account Statements

    When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once you are logged into your online account - select Message Center from your Main Accoun...
  8. Forgot Your Login

    1. If you cannot recall your credentials you may select Forget your login? option below the credential fields on the Account Access page : 2. Once you have selected Forget your login you will be prompted to enter some personal information. B...
  9. Uploading Claim Documentation

    Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim. 1.  Once you are logged into your online account you will see that you have receipt(s) neede...
  10. Log In to your COBRA account

    To access your account online go to the Login menu and select COBRA & Direct Billing.  Enter Username and click Next. Enter password and click Sign In If you have not accessed your account online you will need to register as...