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Request For More Information

Below is an example of a Request For More Information from a debit card transaction. 

Please Note -  

  • Specific documentation requirements as well as any additional claim detail notes will be included in the notification
  • Failure to provide requested information will result in the debit card to be suspended until the documentation is received or claim is repaid.
  • If the debit card is suspended claims may still be submitted for reimbursement through your online account. Suspension is for use of the debit card only.
  • Upload documentation through your online account.