Welcome to the Help Center

Registering as a New User

What you need to get started

If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer.

Enrolling Online (Plan Access Code Required)

  1. Visit to sentinelgroup.com and select “I am an Individual.” 
  2. From the login box dropdown menu, select “Retirement Accounts.” 
  3. Select “New user?” below the Login button. 
  4. In the New User box enter the Plan Access Code: (The plan access code is case sensitive)
  5. You will then be prompted to enter your Social Security Number and Date of Birth (Please enter digits only with no spaces or dashes for SSN. Be sure to follow format for DOB mm/dd/yyyy)
  6. Once you have successfully entered your Social Security Number you will proceed with your account set up including your user id and password. 
    • User ID should be between 6-30 characters and is case sensitive. ID can include numbers, letters or special characters. Cannot be your SSN.
    • Password will need to be between 8-20 characters and cannot be some portion of your User ID. Password must contain at least one uppercase and one lowercase letter and include at least one number. If you choose to use a special character you must limit to: !@#$^"
    • Hint: If you keep looping back to beginning of the process please double check that your user id and password follow the above format. If this doesn't help, remove special characters from your password.
  7. Once you have set up your username and password you will enter your personal information. If Sentinel has previously received your information from your employer, some fields may already be populated for you. 
    • Tip: If you receive an error that all required fields are not completed, review the form to be sure all required fields are populated. Be sure an email preference is selected. If you select None for email preference,  you will have to select No for statements being received electronically.
  8. Complete all required fields and click next to continue through the enrollment steps. Be sure you complete all enrollment steps to be sure your account is active and secure.






iJoin ENROLL

Sentinel Benefits has partnered with iJoin to enhance your enrollment experience. iJoin is an online, goal-oriented, personalized experience to help you maximize your retirement savings path.
 
 iJoin answers the most important questions most people have about saving for retirement:

  • How much money will I need in retirement?
  • How do I know if I’m saving enough?
  • How can I close the gap and reach my goal?

iJoin projects your personal retirement savings goal based on information about your age, income, savings and more. You are then provided guidance/recommendations to help you reach your goal.

  It’s easy to use and easy to understand, so login to your retirement plan account today and get started.


Already Enrolled? You can access iJoin to review and set your savings strategy. You will be able to access iJoin from your online account Dashboard and in the Manage Investments menu under Manage My Account. Just click Review Strategy on either page to access pages to review strategy and make changes.

Dashboard: 

Manage Investments Page:

    

You may also like...

Was this article helpful?
Thank you for your feedback!
How can we make this article better?
User Icon

Thank you for your feedback!

Popular Articles

Recent Articles

Stay Connected

© 2022 Sentinel Benefits & Financial Group, All Rights Reserved.

Sentinel Benefits & Financial Group and eMoney Advisor, LLC, Broadridge Investor Communication Solutions, Inc., and Zywave, Inc. are separate, unaffiliated companies that are not responsible for each other's services and products.

Financial planning and investment advice are offered through Sentinel Pension Advisors, Inc., an SEC registered investment advisor. Insurance products offered through Sentinel Insurance Agency, Inc. Investment brokerage services offered through Sentinel Securities, Inc. Member FINRA & SIPC. Sentinel Benefits & Financial Group is the brand name for the Sentinel family of companies which includes Sentinel Benefits Group, Inc., Sentinel Pension Advisors, Inc., Sentinel Insurance Agency, Inc., and Sentinel Securities, Inc.

Sentinel Benefits & Financial Group and its affiliates do not provide tax advice. All information has been obtained from sources believed to be reliable, but its accuracy is not guaranteed. The information provided is for educational and informational purposes only and is not intended, nor should it be interpreted, as an offer, solicitation, or recommendation to purchase or sell any security mentioned.