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If a submitted claim is denied you will receive a notification of denial by email directing you to view the details in your online account . 1. Go to Message Center Once you are logged into your online account select Message Center from your ...
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Once you are logged into your account, you can access your profile and update your information. 1. Select Profile from the menu on left side of your online account. 2. Click on the edit (pencil) to update contact information such as your address...
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Use our distribution calculators to estimate your distribution prior to submitting your request. How much will you receive? When taking a cash distribution, taxes and fees may effect the amount of your withdrawal, click here to calcula...
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Last Updated: 01/12/2026
in Retirement Accounts Loans
Show Me How to Request a Loan To request a loan from your retirement account with Sentinel Group, click HERE or follow these simple steps: (please note: these steps will only be available if your plan allows loans) 1. To ...
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Review the guide below to get the most from your online account.
For a quick highlight of commonly used features online click HERE . ...
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Uploading additional documentation through your online account is the quickest and easiest way to provide supporting documentation for your claim. 1. Once you are logged into your online account you will see that you have receipt(s) needed i...
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Last Updated: 09/29/2021
in FSA/HRA/HSA FAQ's RMSA stands for Retirement Medical Savings Account. This plan may be offered by an employer and provides savings for healthcare costs in retirement. Plans are unique to each employer. For specifics on an RMSA offered by your company, contact your ...
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Last Updated: 02/26/2018
in FSA/HRA/HSA Dependent Care FSA Your Dependent Care FSA is directly linked to your employment status. However, unlike the Medical FSA, Dependent Care expenses incurred after the date of separation are able to be reimbursed up to the the plan year end. You are able to submit q...
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Submitting your claim online is the quickest and easiest way to be reimbursed from your plan. You will know immediately that Sentinel has received your claim and you can upload the required substantiation right in your portal. If submitting a cla...
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Enrollment in Health Insurance will generate tax forms. Form 1095 will be issued by your insurance carrier. This form is for informational purposes and should be kept with your tax documentation. If you did not receive this form, contact the Ins...