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  1. Services Outside the U.S.

    Medical services received outside of the U.S. are covered as long as they are eligible medical expenses and the documentation provides a service date, description of services rendered and charges. In addition, you must provide us with the current co...
  2. When will COBRA coverage end?

    Generally, COBRA terminates at the end of 18 months for employment termination and reduction in the number of work hours. There are a few exceptions that may extend COBRA coverage. If these situations apply, COBRA will terminate as outlined below: ...
  3. September 2021 HSA - New tools for your HSA!

    September 2021 HSA Audience: HSA participants Topic: New HSA tools & features Release date: September 15, 2021 Access Email copy: New tools for your HSA!.msg ...
  4. View Retirement Plan Transactions

    You can always view your account transactions online.  1.   Log In to your account and select Manage My Account >View Transactions  from the navigation bar.  2.  Once on this page you will see any recent transactions within 7 days. You ca...
  5. View Online Requests

    Whenever you make a change to your account online you will be able to view the confirmation of the change.   To see your transaction confirmations, click here or log into your account and select Manage My Account >View Online Requests  from the ...
  6.  How do I add my benefits card to my Apple Wallet?

    Adding your benefits card to your mobile wallet can make paying for eligible expenses faster, more secure, and contactless. With mobile payments, you don’t need to use (or even bring) your benefits card when you want to pay for eligible expenses. ...
  7. Will there be a different PIN for each card on my account?

    No. Once you have set up a PIN, all cards on your account will use the same PIN. Likewise, if you change the PIN for your account, the PIN will change for all cards. ...
  8. June 2021 - COVID-19 PPE is now HSA, FSA eligible

    June 2021 Audience: FSA and HSA participants Topic: COVID-19 PPE is now HSA, FSA eligible Release date: June 4, 2021 Access Email copy: COVID-19 PPE is now HSA FSA eligible.msg Preview: ...
  9. Opting Out of Personalized Investing

    When you have enrolled in a personalized investment strategy, your online account will display this under Manage My Account > Manage Investments. If you would like to opt out of your personalized investment strategy and choose your own investmen...
  10. What is a Lifestyle Spending Account (LSA)?

    LiFESTYLE SPENDING ACCOUNT (LSA) A Lifestyle Spending Account (LSA) is an employer-funded, post-tax spending account with eligible expenses and plan details custom-made by the employer. LSAs offer a way for you to pay for expenses or save for speci...