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  1. View Retirement Plan Transactions

    You can always view your account transactions online.  1.   Log In to your account and select Manage My Account >View Transactions  from the navigation bar.  2.  Once on this page you will see any recent transactions within 7 days. You ca...
  2. Contribution Limits

    IRS Plan Maximums - 2025 401(k) - Pre-Tax & Roth - $23,500.  Plan participants are eligible to contribute up to the IRS maximum. This total includes both Roth and Pre-Tax amounts. Once you reach a total of $23,500 in contributions you may no...
  3. Are Loans Taxable?

    401(k) loans are not reported as taxable income if they are re-paid by the borrower. However, if the loan is not repaid when you leave your employer and move the funds out of the 401(k), the loan amount is considered a distribution and you will owe ...
  4. Catch Up Contributions

    Catch-up contributions are salary deferrals (also referred to as “elective deferrals”) that employees age 50 or older can make in addition to their regular retirement plan contributions. Like regular elective deferrals, catch-up contributions ca...
  5. Roth Contributions

    What is Roth? A Roth deferral is an after-tax contribution, which means you must pay current income tax on the deferral. Since you have already paid tax on the deferral, you won’t pay tax on it again when you receive a distribution of your Roth d...
  6. How do I get a merchant added to the approved merchant network?

    Merchant codes are set by the merchant account. We do not have the ability to change the merchant code. If you are purchasing an eligible item but your benefits card is not being accepted, please use an alternate form of payment and submit a claim...
  7. What do I do if my daycare provider doesn't accept credit cards?

    If your daycare provider does not accept credit cards, you can use an alternate form of payment and submit a claim for reimbursement through your online account. If your claim is submitted in good order by Wednesday at 5pm ET, your reimbursement w...
  8. Are Cosmetic Procedures Eligible?

    Generally cosmetic procedures (such as Botox treatment, teeth whitening, etc.) are ineligible. However, if treatment is needed due to a medical condition, then the expense may be considered eligible. A letter will be required from a doctor stating t...
  9. May I use my Medical FSA to Reimburse My Spouse’s Medical Expenses, Even If He/She is Enrolled in A Different Health Insurance Plan?

    Yes, the FSA does not require that your dependents be covered under your health insurance plan. You can use your account to pay for eligible health care expenses for your family, regardless of the health insurance plan in which they are enrolled. ...
  10. What Happens If I Don’t Spend All of the FSA Money? Where Does It Go?

    You will forfeit any money that remains in your account. Any excess funds are kept by the employer and can be used to offset the costs of administering the program. The IRS regulations require this, and do not allow employers to return the money to ...