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  1. Mileage and Parking for Medical Appointments

    If you are enrolled in a Medical FSA plan you may be able to be reimbursed for parking and mileage expenses incurred while receiving medical care. Mileage Reimbursement:   To claim mileage, you will need to submit a claim online (or use a claim...
  2. Card Activation

    Benefits cards must be activated in order to use them for qualified medical expenses. Cards can be activated by calling 866-898-9795.  You will need to have your card available at the time of authorization in order to validate the account. Card a...
  3. Medical FSA While on Leave of Absence

    If you take a leave of absence while enrolled in the FSA plan, you have the option of either opting out or continuing in the Plan. If you elect to opt out of the plan, contact your benefits/human resources department to request this change. You may ...
  4. View Loan Details

    Loan details can be viewed through your online account.  Log into your online account to see specific loan details.  1.  View Loans.  Access the details by selecting Manage My Account  and selecting View Loans from the menu. 2.  Loan...
  5. Monthly COBRA & Direct Bill Payments

    COBRA and Direct Bill premiums are due the first day of the month but there is a 30 day payment grace period. Payments must be received or post-marked by the last day of the month in which they are due to avoid any lapses of coverage. We accept c...
  6. Requesting Additional Benefits Cards

    You can request additional cards by logging into your online account at sentinelgroup.com .  The card request options can be found under the Profile menu within your account.   Hover over the Accounts Menu and select Banking/Cards from the p...
  7. Required Minimum Distributions

    What are Required Minimum Distributions (RMDs)? Required minimum distributions, or RMDs, are congressionally mandated withdrawals from a qualified retirement plan. RMD rules dictate the minimum amount you must withdraw from your account every yea...
  8. Can I access cash from my benefits card?

    Your benefits card may only be used to purchase qualified expenses based on your employer's plan. Cash cannot be accessed from the card.  If cash is the only acceptable form of payment for the qualified expense, you will need to pay for the expen...
  9. Resetting Your Login Credentials

    If you forgot your password to login to your online portal and have security questions on file, you will be able to reset your password by using the Forgot Password? Option on the login screen. Click the Forgot Password? link on the login s...
  10. Tuition Reimbursement - General Info

    The Tuition Reimbursement Program helps you pay for tuition and other educational fees. Common ways to use the program are to finish a degree, pursue an advanced degree, or enroll in a specialized professional training course or certification progra...