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Popular Articles

  1. What to do with your retirement account after you leave your job

    If you’ve lost your job, or are changing jobs, you may be wondering what to do with your retirement account. To help you make the best decision for you, we have provided a summary of advantages and disadvantages for each option to help you think a...
  2. HSA Rollover to Sentinel

    Guidelines for rolling funds from an existing HSA   You may choose to rollover assets from an existing HSA to your Sentinel HSA, but it important you understand some of the requirements when rolling assets in from an existing HSA.  A rollover ...
  3. Benefits Card Status

    You can find your benefits card status easily through your online account at Sentinelgroup.com .  The benefits card information can be found under the Profile menu within your account and selecting the Banking/Cards menu item. The Status can...
  4. Expense Tracker

    You may view and manage your expense activity all in one place by using the Expense Tracker.   The Expense Tracker will serve as a "virtual shoebox" to store expense information. You can store, track, import, and export expenses and receipts for ...
  5. Claim Denial Letter - Example

    Below is an example of a Notification of Denied Claim. **Action Requied: If there are additional steps needed to approve or resolve your claim the instructions will be located under the ACTION REQUIRED section.  Please see help topics on Clai...
  6. Rebalance - Conform to Target

    Show Me How to Rebalance My Current Contributions To manage your investments or contributions, choose Manage Investments from the Manage My Account menu. From here you can update your future investment elections by selecting Change Elect...
  7. Resetting Your Login Credentials

    If you forgot your password to login to your online portal and have security questions on file, you will be able to reset your password by using the Forgot Password? Option on the login screen. Click the Forgot Password? link on the login s...
  8. Beneficiary Designation

    A beneficiary is any person, trust, or entity that is designated by the financial account holder to receive some portion of the assets in the account after he or she dies. A primary beneficiary is simply first in line to receive the assets in th...
  9. HSA Account Statements

    Account Summary Statements are generated and available each month for your HSA account. When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once y...
  10. Monthly COBRA & Direct Bill Payments

    COBRA and Direct Bill premiums are due the first day of the month but there is a 30 day payment grace period. Payments must be received or post-marked by the last day of the month in which they are due to avoid any lapses of coverage. We accept c...