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  1. Vested Balance

    Vesting is your ownership in your retirement account balance. You are always 100% vested in your Employee Deferrals, Rollover Contributions and in the associated investment gains. However, money contributed by the Employer may be subject to a vestin...
  2. Expense Tracker

    You may view and manage your expense activity all in one place by using the Expense Tracker.   The Expense Tracker will serve as a "virtual shoebox" to store expense information. You can store, track, import, and export expenses and receipts for ...
  3. Claim Denial Letter - Example

    Below is an example of a Notification of Denied Claim. **Action Requied: If there are additional steps needed to approve or resolve your claim the instructions will be located under the ACTION REQUIRED section.  Please see help topics on Clai...
  4. Setting Up Health Savings Brokerage Account

    Some plans offer additional investment options for your HSA through a Brokerage Account through Charles Schwab. This option allows you to select investment options outside of the core investments offered by your plan. This allows for more flexibilit...
  5. HSA Account Statements

    Account Summary Statements are generated and available each month for your HSA account. When your account statement is available you will receive a notification by email directing you to view the statement details in your online account .  Once y...
  6. Beneficiary Designation

    A beneficiary is any person, trust, or entity that is designated by the financial account holder to receive some portion of the assets in the account after he or she dies. A primary beneficiary is simply first in line to receive the assets in th...
  7. Rebalance - Conform to Target

    Show Me How to Rebalance My Current Contributions To manage your investments or contributions, choose Manage Investments from the Manage My Account menu. From here you can update your future investment elections by selecting Change Elect...
  8. Resetting Your Login Credentials

    If you forgot your password to login to your online portal and have security questions on file, you will be able to reset your password by using the Forgot Password? Option on the login screen. Click the Forgot Password? link on the login s...
  9. Mileage and Parking for Medical Appointments

    If you are enrolled in a Medical FSA plan you may be able to be reimbursed for parking and mileage expenses incurred while receiving medical care. Mileage Reimbursement:   To claim mileage, you will need to submit a claim online (or use a claim...
  10. Monthly COBRA & Direct Bill Payments

    COBRA and Direct Bill premiums are due the first day of the month but there is a 30 day payment grace period. Payments must be received or post-marked by the last day of the month in which they are due to avoid any lapses of coverage. We accept c...