Welcome to the Help Center

Popular Articles

  1. Employer Contributions

    Your Employer may make a Match contribution. The amount of this contribution, if any, will be determined by your Employer. In general, you will be eligible for your company's Match contribution when you meet the initial entry requirements for the pl...
  2. Retirement Account Enrollment Using iJoin

    If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer. Visit sentinelgroup.com . Ensure you have "For Individuals...
  3. How Do I See My Claim Status Online?

    Once you are logged into your online account you will be able to see recent claims listed on your Home page under Recent Transactions.  You can also see claim history by selecting Claims under Accounts menu option. To see additional detail for cl...
  4. FSA & HSA Eligible Expenses

    Eligible medical expenses are those incurred primarily to alleviate or prevent a physical or mental defect or illness. They do not include expenses that are merely beneficial to general health, such as vitamins or a vacation. Qualified medical exp...
  5. Logging into your Tuition and/or Wellness Account

    1.  To access your reimbursement account, go to sentinelgroup.com . Ensure you have "For Individuals" selected in the upper left corner. 2.  Click the green "Login" button. From the login box dropdown menu, select “Tuition & Fitness Accounts.” You...
  6. Contribution Limits

    IRS Plan Maximums - 2025 401(k) - Pre-Tax & Roth - $23,500.  Plan participants are eligible to contribute up to the IRS maximum. This total includes both Roth and Pre-Tax amounts. Once you reach a total of $23,500 in contributions you may no...
  7. FSA Participant Guide

    Learn more about your FSA with our FSA Participant Guide .
  8. What is a Prospectus?

    A prospectus is a document that is required by and filed with the Securities and Exchange Commission (SEC). A prospectus is issued to provide information about an investment and informs investors or potential investors about the risks involved with ...
  9. Will My Unused Funds Rollover?

    If your plan does not offer a grace period your funds may rollover to the next plan year. This provision will be part of the plan rules established by your employer. The Rollover  option lets you roll over up to $500 remaining in your account fr...
  10. What is The Grace Period?

    A grace period is a timeframe in the new plan year during which you can incur new expenses and file claims. This timeframe, established by your employer, is up to 2½ months after the end of the plan year. If your plan year ends on December 31, and...