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When an online transaction is requested on a participant's account, whether via the participant website, plan sponsor website, or through our Service Center, often you will see it in "pending" status for a period of time. This status will update to ...
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Match - Employer Matching of your 401(k) contributions means that your employer contributes a certain amount to your retirement savings plan based on the amount of your own annual contribution. The most common way employers determine matching ...
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Last Updated: 05/16/2024
in Benefits Card FAQ's
Merchant codes are set by the merchant account. We do not have the ability to change the merchant code. If you are purchasing an eligible item but your benefits card is not being accepted, please use an alternate form of payment and submit a claim...
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Last Updated: 10/08/2024
in FSA/HRA/HSA HSA HSA Investments Some plans offer additional investment options for your HSA through a Brokerage Account through Charles Schwab. This option allows you to select investment options outside of the core investments offered by your plan. This allows for more flexibilit...
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Administration expenses - These are charges for services such as legal, accounting, recordkeeping, and, if applicable to your company's plan, investment advisory expenses.The Plan pays certain outside service providers for these administrative e...
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Your benefits card can be used for qualified medical expenses wherever Visa is accepted. In order for a purchase to be approved, the merchant must have a qualified merchant code for the plan. *International transactions may have different transa...
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Last Updated: 05/16/2024
in Benefits Card FAQ's
If your daycare provider does not accept credit cards, you can use an alternate form of payment and submit a claim for reimbursement through your online account. If your claim is submitted in good order by Wednesday at 5pm ET, your reimbursement w...
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Eligible expenses under a Limited Purpose FSA are restricted to dental and vision expenses only.
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April 2022 Audience: FSA and HSA participants Topic: 2 ways to simplify your account experience Release date: April 29, 2022 Access Email copy: 2 ways to simplify your account experience.msg Preview: ...
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September 2022 FSA Audience: FSA participants Topic: Online account navigation Release date: September 29, 2022 Access Email copy: Navigating your online account.msg Preview: ...