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  1. How soon after a change is requested online is it reflected on my account?

    When an online transaction is requested on a participant's account, whether via the participant website, plan sponsor website, or through our Service Center, often you will see it in "pending" status for a period of time. This status will update to ...
  2. What is the maximum transit benefit per month?

    For the year 2025 the maximum benefit for transit expenses is $325 per month. This amount resets each month but cannot be exceeded with pre-tax benefit. *Some employers offer a post-tax account to add funds to Benny Card for use after monthly max...
  3. Are Cosmetic Procedures Eligible?

    Generally cosmetic procedures (such as Botox treatment, teeth whitening, etc.) are ineligible. However, if treatment is needed due to a medical condition, then the expense may be considered eligible. A letter will be required from a doctor stating t...
  4. Employer Contributions

    Match -  Employer Matching of your 401(k) contributions means that your employer contributes a certain amount to your retirement savings plan based on the amount of your own annual contribution. The most common way employers determine matching ...
  5. How do I get a merchant added to the approved merchant network?

    Merchant codes are set by the merchant account. We do not have the ability to change the merchant code. If you are purchasing an eligible item but your benefits card is not being accepted, please use an alternate form of payment and submit a claim...
  6. Required Minimum Distributions (RMDs) and Rollovers

    If a rollover distribution is requested in a year when a Required Minimum Distribution (RMD) must be taken, no portion of the account is eligible for rollover until the RMD has been made to the participant for that calendar year. The distribution ...
  7. How to access the mobile app

    Manage your health benefits on-the-go: 1. Download our Sentinel (FSA, HSA, HRA) Mobile App from the  App Store  or  Google Play Scan here to access App Store:  2.   Log in using your existing username and password Enab...
  8. September 2022 FSA - Navigating Your Online Account

    September 2022 FSA Audience: FSA participants Topic: Online account navigation Release date: September 29, 2022 Access Email copy:  Navigating your online account.msg Preview: ...
  9. IRS Plan Limits

    **Harvard University Medical FSA 2025 Limit is $3,200 Starting in 2025: For the year in which a participant turns 60, 61, 62, 63 they can boost their salary deferrals (traditional or Roth)   to their 401(k) or 403(b) plan with an increased catch-...
  10. Transferring a 403(b) Contract With An Outside Vendor To Your Sentinel Account

    Transferring a 403(b) contract with an outside vendor to your account with Sentinel Group is as easy as 1, 2, 3. A 403(b) contract transfer is different from a rollover between retirement accounts. A rollover is a movement of one retirement acc...