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  1. Understanding Your Explanation of Benefits (EOB)

    Patient account number  - Your account number with your health care provider. A mount charged  - The total amount charged by a health care provider for services you received, whether or not the services are covered under your health pl...
  2. Update Your Personal Information - FSA/HRA/HSA

    Updating your personal information can be done quickly through your online account. Log In Here . 1.   Once you are logged into your online account hover over the Accounts menu at the top of your page. Select Profile Summary from the the menu opt...
  3. What is the Run Out Period?

    A run-out period is a timeframe in the new plan year during which you can file claims for expenses incurred in the previous plan year. This timeframe is established by your employer—not the IRS. While timeframes vary from employer to employer, a 9...
  4.  Automatic COBRA & Direct Bill Payments

    You can set up automatic payments for your monthly COBRA or Direct Bill premiums that can be pulled from your checking or savings account. If you choose to set up automatic payments, an EFT (electronic funds transfer) will be drafted from your acc...
  5. How to Read Your Retirement Account Statement

    We have designed your retirement account statement with several goals in mind: Make it easy for you to find key information about your retirement account Help you estimate the amount of future income your account could produce at retirement Prov...
  6. Loan Repayments

    If you decide to take a loan from your retirement plan, repayments will be made through payroll deductions. Your payment amount will be determined by the length of the loan and the frequency of your payroll.  If you choose to repay your loan earl...
  7. Opting Out Of Your Retirement Plan

    Employers can automatically enroll employees in a plan, such as a 401(k) or 403(b), and place contributions deducted from employees’ paychecks into certain predetermined investments, unless the employees decide otherwise. Participants have the opp...
  8.  How do I add my benefits card to my Apple Wallet?

    Adding your benefits card to your mobile wallet can make paying for eligible expenses faster, more secure, and contactless. With mobile payments, you don’t need to use (or even bring) your benefits card when you want to pay for eligible expenses. ...
  9.  Dependent Care FSA

      A Dependent Care FSA account is generally used to cover expenses for the care of a “qualified dependent” under the age of 13 while the you and your spouse are working or looking for work.  Additional covered expenses inclu...
  10. Can I Roll Funds From My Previous Employer Into My Current Plan?

    If your plan allows, you may roll money from a prior employer’s qualified plan or IRA into your current employer’s plan with Sentinel. If you are unsure whether your current plan allows rollover contributions, check your Summary Plan Description (SP...