Welcome to the Help Center

Popular Articles

  1. Can I Transfer Money From My Health Care FSA to My Dependent Care FSA?

    No, you can use funds only for the purpose for which the election was initially made. IRS regulations do not allow funds to be transferred or commingled between accounts. So, the money in your Health Care FSA may only be used for health care expense...
  2. Loan Repayments

    If you decide to take a loan from your retirement plan, repayments will be made through payroll deductions. Your payment amount will be determined by the length of the loan and the frequency of your payroll.  If you choose to repay your loan early,...
  3. Benefits Card Status

    You can find your benefits card status easily through your online account at Sentinelgroup.com .  The benefits card information can be found under the Profile menu within your account and selecting the Banking/Cards menu item. The Status can...
  4. Can I Roll Funds From My Previous Employer Into My Current Plan?

    If your plan allows, you may roll money from a prior employer’s qualified plan or IRA into your current employer’s plan with Sentinel. If you are unsure whether your current plan allows rollover contributions, check your Summary Plan Description (SP...
  5. Mileage and Parking for Medical Appointments

    If you are enrolled in a Medical FSA plan you may be able to be reimbursed for parking and mileage expenses incurred while receiving medical care. Mileage Reimbursement:   To claim mileage, you will need to submit a claim online (or use a claim f...
  6. How to Read Your Retirement Account Statement

    We have designed your retirement account statement with several goals in mind: Make it easy for you to find key information about your retirement account Help you estimate the amount of future income your account could produce at retirement Prov...
  7. Accessing COBRA account information

    Any Qualified Beneficiary on your insurance plan is permitted to get information about coverage and  account status. Only one set of credentials can be used to access online account . If you are covered through COBRA but do not have online account ...
  8. Dependent Care FSA

    A Dependent Care FSA account is generally used to cover expenses for the care of a “qualified dependent” under the age of 13 while the you and your spouse are working or looking for work.  Additional covered expenses include Elder Care  and Car...
  9. Medical FSA While on Leave of Absence

    If you take a leave of absence while enrolled in the FSA plan, you have the option of either opting out or continuing in the Plan. If you elect to opt out of the plan, contact your benefits/human resources department to request this change. You may ...
  10. Loan Balance After Termination

    The terms of your loan end the day you leave the company.  Therefore, the remaining balance may be deemed in default and taxable in the year the payments cease. To avoid your loan being reported as taxable income (and having the 10% penalty tax ap...