Welcome to the Help Center

Popular Articles

  1.  Participant Website Navigation Guide

    View our Participant Website Navigation Guide to learn how to get the most from your online retirement account. ...
  2.  Register your COBRA or Direct Bill Account Online

    Once you receive your COBRA or Direct Bill package, you can register and enroll online. Check out our guide below to see how easy it is to set up your online account!   ...
  3. Who Is Considered A Dependent For My Medical FSA?

    You are permitted to use your medical FSA plan to pay for eligible healthcare expenses for you and your eligible dependents. In general an eligible dependent is: Your Spouse Your dependent that you can claim on your tax return Your adult child(r...
  4. Logging Into Your HSA Account

    To access your reimbursement account, go to sentinelgroup.com . Ensure you have "For Individuals" selected in the upper left corner. Click the green "Login" button on the upper right corner. From the login box dropdown menu, select “FSA, HSA, H...
  5.  Adding or Changing Beneficiary Information

    Show Me How to Update My Beneficiaries Keeping up-to-date beneficiary information on all of your accounts is easy to do and only takes a few minutes online. Most importantly, you can feel confident that your loved ones will receive the as...
  6. Online Claim Repayment

    Repaying ineligible expenses through your online account is the quickest and easiest way to reimburse your plan account.  1.  Once you are logged into your online account you will see that you have a repayment pending in the Tasks section on yo...
  7. Update Your Personal Information - FSA/HRA/HSA

    Updating your personal information can be done quickly through your online account. Log In Here . 1.   Once you are logged into your online account hover over the Accounts menu at the top of your page. Select Profile Summary from the the menu opt...
  8. What is the Run Out Period?

    A run-out period is a timeframe in the new plan year during which you can file claims for expenses incurred in the previous plan year. This timeframe is established by your employer—not the IRS. While timeframes vary from employer to employer, a 9...
  9. How to Read Your Retirement Account Statement

    We have designed your retirement account statement with several goals in mind: Make it easy for you to find key information about your retirement account Help you estimate the amount of future income your account could produce at retirement Prov...
  10. Understanding Your Explanation of Benefits (EOB)

    Patient account number  - Your account number with your health care provider. A mount charged  - The total amount charged by a health care provider for services you received, whether or not the services are covered under your health pl...