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  1. Can I Take a Loan From My Account?

    Some retirement plans sponsored by an employer will permit active plan participants to take a loan from the vested balance. Your Plan may allow participant loans but is not required to do so. If your plan allows you to borrow from your account,...
  2. Adding Direct Deposit Information

    Getting your funds via direct deposit is easy and a much faster way to receive your reimbursement.  1.   Once you are logged into your online account you will have a menu at the top of your account. Select Banking/Cards from the Accounts menu....
  3. Logging Into Your HSA

    New User Login Guide . Note, you will only be asked for agreements in the final step if you have an HSA. To access your reimbursement account, go to sentinelgroup.com . Ensure you have "For Individuals" selected in the upper left corner. Click ...
  4.  Register your COBRA or Direct Bill Account Online

    Once you receive your COBRA or Direct Bill package, you can register and enroll online. Check out our guide below to see how easy it is to set up your online account!   ...
  5. What Information is Required For Claim To Be Approved?

    For Medical FSA Claims: In order for your claim to be in good order there is specific detail that is required. When submitting a claim be sure to include a receipt or Explanation of Benefits (EOB) with the following information: Date servic...
  6. What is Covered Under My Medical FSA/HSA?

    Eligible medical expenses are those incurred primarily to alleviate or prevent a physical or mental defect or illness. They do not include expenses that are merely beneficial to general health. Qualified medical expenses are designated by the IRS....
  7. Paying Off My Loan Early

    Paying off your loan or making a one-time partial payment* is simple and can be initiated online. To generate the form needed and begin the process click here  or follow steps below. 1.  Complete the online loan payoff form .  Access the f...
  8. HSA Investment Performance and Fact Sheets

    The Sentinel HSA is a simple way to create a smart HSA investment strategy. Your initial funds will be allocated to the HSA default fund, the HCB Interest Bearing Account. Once your account balance exceeds the minimum cash threshold, you may alloc...
  9.  Updating Contribution Rate

    Show Me How to Change My Contribution Rate Many plans allow you to update your contribution rate through your online account.  To update your contribution rate, log into your online account and select Change Contribution Rate from your...
  10. Contribution Limits

    Need help determining how much to contribute per pay period to save the maximum allowed based on your age and the IRS maximum? Check out FINRA's " save the max " calculator as a resource.* IRS Retirement Plan Maximums - 2026 Pre-Tax & R...