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  1. Updating Personal Information

    Once you are logged into your account, you can access your profile and update your information. 1.  Select Profile from the menu on left side of your online account. 2.  Click on the edit (pencil) to update contact information such as your address...
  2. Loan Balance After Termination

    The terms of your loan end the day you leave the company.  Therefore, the remaining balance may be deemed in default and taxable in the year the payments cease. To avoid your loan being reported as taxable income (and having the 10% penalty tax ap...
  3. Viewing Plan Contributions

    You are able to view contributions made by you and your employer through your online account.  1.  Once logged into your account online, make sure you are on the My Dashboard page.  2.  Scroll down the page until you see the My Portfolio section...
  4. How Often Can I Make a Contribution Change?

    Most plans allow you to make changes to your contribution rate as often as you want.  You can make the change by logging into your online account and selecting Change Contribution Rate from your summary page.  You will receive an email confirmat...
  5. Dependent Care FSA

    A Dependent Care FSA account is generally used to cover expenses for the care of a “qualified dependent” under the age of 13 while the you and your spouse are working or looking for work.  Additional covered expenses include Elder Care  and Car...
  6. Requesting a Distribution

    Requesting a distribution from your online account is done through your online account. Click HERE for the withdrawals page in your online account. You may also review the guide below to learn how to request a distribution from your retirement...
  7. Hardship Distributions

    What is a hardship withdrawal? Hardship withdrawals are optional distributions intended to be used only when there is an immediate and heavy financial need that cannot be satisfied by other means.  Not all plans offer hardship withdrawals. You w...
  8. Registering as a New User

    What you need to get started If you have never accessed your account you will need to register as a new user. In order to register you will need your Plan Access Code which will be provided to you by your employer.     ...
  9. Updating Contact Information

    Keeping your email address, mailing address and phone number up-to-date is important so we can quickly and easily contact you if you forget your password or to verify certain online account activity. You’ll also be required to participa...
  10. Forgot Your Login

    If you cannot recall your credentials, select "Forgot your login?"  below the credential fields on the Account Access page: Once you have selected "Forgot your login?" you will be prompted to enter some additional i...